Ratings & Reviews
Resident Reviews
|Recommended: YesLiving at ardan — it is really good and clean
|Recommended: NoI have lived in numerous apartments across multiple states and can honestly say The Ardan is hands down the worst apartment complex I have lived in.
I have lived here for under 2 years and have experienced, a break-in through our fire escape doors where someone was assaulted with an Axe who was nearly killed to death, 15 car break-ins with a gated garage, numerous bikes stolen, elevators rarely work taking the stairs up down 24 stories is very unreasonable , misplacing mail and packages is a constant, several fights in the apartment pool, amenities always have problems causing them to be shut down, and rodants, but worst of all the management concierge are the worst people and are beyond rude.
Everything about this complex is mishandled and mismanaged. This complex will try to squeeze as much money out of you as possible. I would never recommend anyone living here and am very excited to be departing from the Ardan in the coming months.
|Recommended: YesAwesome place to be — people are friendly and understanding best place I've ever lived. 10 out of 10
|Recommended: YesGreat staff, great property, great experience — Moved in this property about a month ago, no major issues with anything at the moment.
The leasing agent, Inshallah, the receptionist, Ashton, and every other member of staff are super friendly and helpful. Having a great experience so far.
|Recommended: NoDo not lease here. Predatory fees and towing
response from property -Hi Jerry,
We appreciate you reaching out and sharing this concern with us. The policy at Ardan is only to tow vehicles that are parked in reserved spaces or have expired government registration. To our knowledge, we haven't towed anyone this year outside of these two circumstances. We tried to connect with you via email, however, the address was invalid. We would love to understand your concerns better and schedule a call to discuss your experience. Please send us an email at [email protected] or give us a call at your convenience.
Sincerely, Courtney Alders, Community Manager
|Recommended: YesFirst Maint request — Was just a light bulb and light fixture wiring. They were at my unit early. Friendly and personable. Took care of it quick. This place has exceeded my expectations so far.
Thank you for your feedback Daniel! We are happy to hear of your positive experience on this work order. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesGreat experience — Really sharp management team, and they are always on top of their game especially Tyler . Team members, including most of the maintenance folks, live onsite, as such, your problems are their problems and they are highly responsive. I renewed my lease mostly because of this reality.
Outside of that, 10 10 in terms of the variables within their control. The amenities are great and the new concierge crew has been really helpful. Pretty civilized crowd, they do a good job of pricing out more suspect prospective renters, and my neighbors are awesome
Overall, I'd say the Ardan has been one of my favorite places to call home
Thank you for your feedback Shawn! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesLoving the new spot — Really just loving the whole experience
Thank you for your prior feedback Shannon! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: NoGetting ridiculous — The elevators in the building never work, the dog run is always covered in dog poo and smells terrible. Noise from 75 and cars racing down blackburn until 3 am is insane. The longer I live here the worse things get and rent is over 3 sf. Not a good value at all anymore. Where is my rent going Mill creek execs
|Recommended: YesARDAN REVIEW — ARDAN IS A NICE PLACE TO LIVE
Thank you for your prior feedback David! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesGreat building. Amazing staff and fantastic amenities — Moved over the long weekend. The building is simply amazing, great vibe , fantastic staff and more importantly perfect location. The building is kept super clean and maintenance and leasing staff are always there for you. Definitely recommend for People to Check out Ardan west village, uptown Dallas
Thank you for your prior feedback Vaibhav! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesLuxury — I moved in a week ago and everything has been great so far Move-in was easy and the team was very accommodating The building and amenities are beautiful and everyone I have met is super friendly
Thank you for your prior feedback Kylie! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesMove-In Review — I moved in on Monday and so far the everything has been above expectations, Tyler made it very accommodating and an easy transition on day of move in. The complex itself is beautiful and everyone I have met so far has been friendly and easy going as well. Definitely would recommend to anyone wanting to move
|Recommended: YesLove this place — Staff and neighbors are very nice and friendly
|Recommended: YesN A — N A
Hi Britton, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with 5-star service. See you soon! Courtney, Community Manager