Ratings & Reviews
Resident Reviews
|Recommended: NoDo not lease here. Predatory fees and towing
response from property -Hi Jerry,
We appreciate you reaching out and sharing this concern with us. The policy at Ardan is only to tow vehicles that are parked in reserved spaces or have expired government registration. To our knowledge, we haven't towed anyone this year outside of these two circumstances. We tried to connect with you via email, however, the address was invalid. We would love to understand your concerns better and schedule a call to discuss your experience. Please send us an email at [email protected] or give us a call at your convenience.
Sincerely, Courtney Alders, Community Manager
|Recommended: YesFirst Maint request — Was just a light bulb and light fixture wiring. They were at my unit early. Friendly and personable. Took care of it quick. This place has exceeded my expectations so far.
Thank you for your feedback Daniel! We are happy to hear of your positive experience on this work order. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesGreat experience — Really sharp management team, and they are always on top of their game especially Tyler . Team members, including most of the maintenance folks, live onsite, as such, your problems are their problems and they are highly responsive. I renewed my lease mostly because of this reality.
Outside of that, 10 10 in terms of the variables within their control. The amenities are great and the new concierge crew has been really helpful. Pretty civilized crowd, they do a good job of pricing out more suspect prospective renters, and my neighbors are awesome
Overall, I'd say the Ardan has been one of my favorite places to call home
Thank you for your feedback Shawn! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesLoving the new spot — Really just loving the whole experience
Thank you for your prior feedback Shannon! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: NoGetting ridiculous — The elevators in the building never work, the dog run is always covered in dog poo and smells terrible. Noise from 75 and cars racing down blackburn until 3 am is insane. The longer I live here the worse things get and rent is over 3 sf. Not a good value at all anymore. Where is my rent going Mill creek execs
|Recommended: YesARDAN REVIEW — ARDAN IS A NICE PLACE TO LIVE
Thank you for your prior feedback David! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesGreat building. Amazing staff and fantastic amenities — Moved over the long weekend. The building is simply amazing, great vibe , fantastic staff and more importantly perfect location. The building is kept super clean and maintenance and leasing staff are always there for you. Definitely recommend for People to Check out Ardan west village, uptown Dallas
Thank you for your prior feedback Vaibhav! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesLuxury — I moved in a week ago and everything has been great so far Move-in was easy and the team was very accommodating The building and amenities are beautiful and everyone I have met is super friendly
Thank you for your prior feedback Kylie! We are happy to hear of your positive experience. Have a great day! - Courtney Alders, Community Manager
|Recommended: YesMove-In Review — I moved in on Monday and so far the everything has been above expectations, Tyler made it very accommodating and an easy transition on day of move in. The complex itself is beautiful and everyone I have met so far has been friendly and easy going as well. Definitely would recommend to anyone wanting to move
|Recommended: YesLove this place — Staff and neighbors are very nice and friendly
|Recommended: YesN A — N A
Hi Britton, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with 5-star service. See you soon! Courtney, Community Manager
|Recommended: YesBest Apartment Complex — Highly recommend
Hi Michael, We are grateful and appreciate the time you took to leave your review. We are glad that you are enjoying Ardan. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future. Courtney, Community Manager
|Recommended: YesGreat — Great
Hey Natalie, We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you. Bracy L., Community Manager
|Recommended: YesReview — Review
Hi Chase, We're delighted to hear about your experience! We're thrilled that you had a 5-star experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime! Bracy L., Community Manager
|Recommended: YesExcellent service — Thank you Very timely response
Hey Christy, Thanks for the great review of Ardan! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! Sincerely, Bracy L, Community Manager